How do I access services from DUET diabetes?

Information regarding our diabetes workshops can be obtained by either telephoning (01799 584178), emailing (info@duetdiabetes.co.uk) or by using the form provided on the “contact us” page. 

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Firstly, via telephone/email, we ascertain your training needs and desired outcomes.  We then discuss how best to access the required training; either an in house workshop/larger programme or an open workshop.  

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If an open workshop is not scheduled in your locality, we can then work collaboratively with you to explore options, including identifying venues and dates to arrange a future training session in your geographical area and advertise to other potentially interested parties.

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For 'in house' training and larger commissioned programmes, the process in summary is as follows:​

• DUET diabetes tailors an appropriate workshop/programme/service to meet your (organisation's) desired outcomes and training needs, involving you during that process

• A provisional training date is identified, along with other organisational requirements (such as training room availability) and then an invoice is issued for a 50% deposit to secure the training date
  [For larger commissioned programmes a Service Agreement is sent to you (the organiser) for completion and signature.  Upon receipt of the signed Service Agreement, an invoice is issued for a 50% deposit to secure the training dates]

• Once the deposit has been paid, DUET diabetes confirms the training date and other relevant arrangements

• A final invoice is issued after the agreed service has been provided

• Upon receipt of final payment, DUET diabetes emails certificates to the organiser for each attendee.

 

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Where do you run workshops?

We organise workshops across the UK, exclusively for your organisation at your setting (if booking for a group of employees).

Additionally, we schedule regular open workshops in localities where we identify interest - where individuals or a smaller number of team members can book places.

Contact us if an open workshop is not scheduled in your locality and you are interested in accessing our training.

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How much do they cost?

For companies, we provide a personal, flexible service depending on the individual requirements of your setting and your staff, according to the content and number of sessions required.

​For individuals, our open workshops are priced separately.

Everyone attending a workshop will receive a comprehensive printed pack containing a copy of the core content shared and additional relevant information and resources.

 

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Who can attend the workshops?

Anyone! We encourage any relevant team members to attend the training where appropriate. For example, we have had dining room assistants and regular volunteers attend the 'Diabetes Awareness Training'  and ‘Diabetes: Eating for Health’ workshops as they were considered to be vital members of the team by their employers… which is great!

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Can you provide training and education for nurses?

Yes. We offer a range of workshops relevant for registered nurses, or you may wish to arrange a bespoke service to reflect your needs. 

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Do you offer training/education for non-residential settings?

Yes! As well as for care homes, our services have been used by the following:
    • Day care centres
    • Domiciliary and live-in care providers 
    • GP practices
    • Podiatrists / Chiropodists / Foot Health Practitioners

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Are certificates provided for attendees?

Yes, certificates of attendance for all attendees are sent electronically after the workshop has taken place (once the final payment has been received for in-house sessions).

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Do we need to bring or provide any equipment?
No! DUET diabetes can provide all the necessary equipment. However, for ‘in-house’ workshops, if you have IT facilities (such as screens to ‘hook up to’ or projectors) that helps 😊​

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